Support max 2.4 amp charging
Support speed up to 480Mbps
With MFI certification
Connector: USB 2.0 Male ×1
1x UGREEN 30587 iPhone 8-pin to USB2.0 Sync & Charging Cable 1M Gold
Who We Are
The Journey So Far
John Cootes transitioned into one of the most successful furniture and home entertainment online stores in Australia, continuing to supply thousands of happy Australian customers with quality furniture and home entertainment systems at affordable prices every day.
Our Unbeatable Range
At John Cootes you will find everything you need for a beautiful home in one place. Our unbeatable range extends across TVs and electronics, home appliances, indoor and outdoor furniture, beds and mattress, and more.
John Cootes connects with new and existing customers anywhere they may be, on any device. We pride ourselves on offering the same trusted customer service as our original bricks and mortar store at the click of a button - delivered directly to your doorstep.
100% Australian Owned
John Cootes offers speedy national shipping, great warranties, multiple payment options, and regular promotions. After all, shopping online is really all about convenience and great deals.
John Cootes remains proudly 100% Australian owned and operated with head offices in Sydney and Melbourne. Aussies know they can trust the great brands and top service we offer.
Thanks for continuing to support John Cootes.
JOHN COOTES PURCHASES MADE PRIOR TO THE 9TH OF JULY, 2019
Products purchased online from johncootes.com on or after July 9th, 2019
John Cootes generally offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Electronics products come with a 3-month warranty. Please note that any products with electronic components (SKU starts with V28) will be subject to the 3-month warranty.
You are required to notify John Cootes within 7 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
To make a claim, you must provide us with a copy of your order number or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
All images and videos should be of acceptable quality that allows us to assess the claim.
Thumbnail images are not considered to be good quality as we cannot make a clear assessment of alleged faults or damage.
*Some issues may require customers to simulate the problem with a short video (i.e. gas struts not working, chair not reclining etc).
Failure to do so may delay the warranty claim (If the customer did not fully cooperate for any reason and the replacement part was not the issue. The customer may be charged for the cost of return of the replacement part).
A customer should not dispose of items before a warranty claim has been made and finalised, as we may ask for items to be inspected.
We reserve our rights, subject to the Australian Consumer Law to not provide a credit, replacement or refund in cases where goods are disposed of by the customer before a warranty claim has been finalised.
Refunds generally take up to 5 working days to process and we will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
John Cootes AI
Frequently Asked Questions
Unfortunately no we do not sell or ship products outside of Australia.
Unfortunately not, the courier services have a front door + ground floor policy.
They are not permitted to carry the item upstairs as they would not be covered by their employers OH&S guidelines.
Should your front door be above ground floor level, please ensure someone is available to assist you in moving the boxes if you are unable to do so yourself.
Our payment options are listed in the footer of our website and they include Visa, Master Card, American Express, PayPal, Latitude Pay, Lay-Buy by PayPal, AfterPay, ZipPay & ZipMoney. We also accept the following digital wallet payment platforms; Apple Pay, Google Pay and Shop Pay. Please note for payments via bank deposit we cannot secure the stock or dispatch an item until we receive cleared funds. We recommend you send us a screen shot of the receipt of payment to firstname.lastname@example.org to speed up the process.
AfterPay will split your purchase into 4 instalments You'll pay your first instalment at the time of purchase, and the remainder every fortnight, with interest-free instalments, the only fees are for late payments. Maximum purchase of $1,500.
Checkout with Zip and pay nothing today. Choose your repayment schedule - weekly, fortnightly or monthly. No outstanding balance, no fees. 0% interest always for purchases up to $1,000. For purchases between $1,001 - $3,000 enjoy 0% interest for 6 months. For purchases between $3,001 - $4,000 enjoy 0% interest for 12 months. For purchases between $4,001 - $5,000 enjoy 0% interest for 24 months.
For our post code exclusion list please visit ourShipping policy page.If you miss your free delivery additional delivery fees may apply for a redelivery or you may be given the option to collect from a courier depot for free. This will depend on the courier, your location and the size of the item.
Once we dispatch your order, the terms of your shipping is handled with the courier company we have dispatched your order through. If certain circumstances need to be changed we encourage you to communicate directly with your courier company using the tracking and order numbers we have provided you with.
We use are variety of courier companies and they include AusPost, Fastway, Toll, Hunter Express and Allied Express. We will provide you with a consignment or tracking number and the link of where you can track your order. This will allow you to have an estimated time of delivery. For more information on Shipping visit ourShipping policy page.
For all estimated delivery times for your state please visit ourShipping policy page. We will provide you with tracking details after your order has been dispatched usually within 48 hours after you purchased.
The tracker is issued when an order has been booked in. If your tracker isn't immediately showing any details it can usually be because the item has not been picked up from the warehouse yet, rest assured check back in a few hours and it should be there.
We can't guarantee when or if a certain product will ever be back in stock. If you wish to subscribe to our mailing list and/or follow us on social media we usually make announcements on stock updates, promotions and new product arrivals.
All our shopping is done online via the website.
For any enquires relating to John Cootes please contact us via email email@example.com.