MLILY Essentials 25 Mattress
Uncompromised Comfort, Premium Value
Exclusive to John Cootes, the MLILY Essentials 25 mattress delivers an exceptional value sleep solution without sacrificing quality. Designed and produced by one of the world’s leading mattress brands, this model combines innovative features to enhance your rest and rejuvenation.
Key Features
Advanced Comfort Layers
Experience ultimate relaxation with two advanced comfort layers infused with cooling gel technology. These layers help regulate temperature, keeping you cool and comfortable throughout the night.
Medium Feel Design
Crafted to deliver a distinctly medium feel, this mattress strikes the ideal balance between comfort and support, making it suitable for a wide range of sleep preferences.
High-Density Foam Base
Enjoy optimal support with a durable high-density foam base, providing the perfect balance of comfort and stability for a restful night’s sleep.
Why Choose MLILY?
MLILY exists to improve your deep sleep through cutting-edge design and world-class innovation. With a passion for creating the best sleep products, MLILY operates seven factories across Asia, Europe, and America, distributing to over 70 countries worldwide. As one of the largest memory foam manufacturers globally, MLILY combines expertise with a dedication to enhancing lives through better sleep.
MLILY Mattresses feature machine washable removable covers and are covered by a 10 year warranty to protect your investment. Our construction methods are centred around increased breathability and using cooling materials to create optimal sleeping surfaces and are independently certified by Okeo-Tex and Certipur for textile and production standards at all stages.
Specifications
Sizes: Available in King and Queen sizes to suit your needs.
Warranty: Backed by a 10-year manufacturer’s warranty for peace of mind.
Elevate your sleep experience with the MLILY Essentials 25 mattress, where affordability meets world-class design.
MLILY Essentials 28 Mattress
Uncompromised Comfort, Premium Value
Exclusive to John Cootes, the MLILY Essentials collection delivers an exceptional value sleep solution without sacrificing quality. Designed and produced by one of the world’s leading mattress brands, this model combines innovative features to enhance your rest and rejuvenation.
The Essentials 28 Mattress offers increased technological enhancements over the Essentials 25 introducing more heat resilient and antimicrobial materials for a temperature natural mattress.
Key Features
Advanced Comfort Layers
Experience ultimate relaxation with two advanced comfort layers. These increased layers help regulate temperature, keeping you cool and comfortable throughout the night as well as being antimicrobial for a cleaner sleeping environment.
Medium Feel Design
Crafted to deliver a distinctly medium feel, this mattress strikes the ideal balance between comfort and support, making it suitable for a wide range of sleep preferences.
High-Density Foam Base
Enjoy optimal support with a durable high-density foam base, providing the perfect balance of comfort and stability for a restful night’s sleep.
Why Choose MLILY?
MLILY exists to improve your deep sleep through cutting-edge design and world-class innovation. With a passion for creating the best sleep products, MLILY operates seven factories across Asia, Europe, and America, distributing to over 70 countries worldwide. As one of the largest memory foam manufacturers globally, MLILY combines expertise with a dedication to enhancing lives through better sleep.
MLILY Mattresses feature machine washable removable covers and are covered by a 10 year warranty to protect your investment. Our construction methods are centred around increased breathability and using cooling materials to create optimal sleeping surfaces and are independently certified by Okeo-Tex and Certipur for textile and production standards at all stages.
Specifications
Sizes: Available in King and Queen sizes to suit your needs.
Warranty: Backed by a 10-year manufacturer’s warranty for peace of mind.
Elevate your sleep experience with the MLILY Essentials 28 mattress, where affordability meets world-class design.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
John Cootes generally offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Electronics products come with a 3-month warranty. Please note that any products with electronic components (SKU starts with V28) will be subject to the 3-month warranty.
You are required to notify John Cootes within 7 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
To make a claim, you must provide us with a copy of your order number or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
All images and videos should be of acceptable quality that allows us to assess the claim.
Thumbnail images are not considered to be good quality as we cannot make a clear assessment of alleged faults or damage.
*Some issues may require customers to simulate the problem with a short video (i.e. gas struts not working, chair not reclining etc).
Failure to do so may delay the warranty claim (If the customer did not fully cooperate for any reason and the replacement part was not the issue. The customer may be charged for the cost of return of the replacement part).
A customer should not dispose of items before a warranty claim has been made and finalised, as we may ask for items to be inspected.
We reserve our rights, subject to the Australian Consumer Law to not provide a credit, replacement or refund in cases where goods are disposed of by the customer before a warranty claim has been finalised.
Refunds generally take up to 5 working days to process and we will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
My product is faulty or broken what do I do?
In the unlikely event you receive a damaged/incorrect/faulty product please contact us immediately to let us know so we can investigate and rectify the problem. For further information on our Warranty policy please visit our Warranty policy page.
Can I cancel or change my order?
We will cancel your order without penalty if you notify us within the first 24 hours after you have made your purchase. For more information on our full Refund policy visit our Refund policy page.
Do you deliver outside of Australia?
Unfortunately no we do not sell or ship products outside of Australia.
Unfortunately not, the courier services have a front door + ground floor policy.
They are not permitted to carry the item upstairs as they would not be covered by their employers OH&S guidelines.
Should your front door be above ground floor level, please ensure someone is available to assist you in moving the boxes if you are unable to do so yourself.
What are your payment options?
Our payment options are listed in the footer of our website and they include Visa, Master Card, American Express, PayPal, Lay-Buy by PayPal, AfterPay, ZipPay & ZipMoney. We also accept the following digital wallet payment platforms; Apple Pay, Google Pay and Shop Pay. Please note for payments via bank deposit we cannot secure the stock or dispatch an item until we receive cleared funds. We recommend you send us a screen shot of the receipt of payment to cs@johncootes.com.au to speed up the process.
What is the difference between your interest free options of AfterPay & Zip?
AfterPay will split your purchase into 4 instalments You'll pay your first instalment at the time of purchase, and the remainder every fortnight, with interest-free instalments, the only fees are for late payments. Maximum purchase of $1,500.
Checkout with Zip and pay nothing today. Choose your repayment schedule - weekly, fortnightly or monthly. No outstanding balance, no fees. 0% interest always for purchases up to $1,000. For purchases between $1,001 - $3,000 enjoy 0% interest for 6 months. For purchases between $3,001 - $4,000 enjoy 0% interest for 12 months. For purchases between $4,001 - $5,000 enjoy 0% interest for 24 months.
Are you on Facebook or Instagram?
Yes we are on both Facebook and Instagram. Follow us to keep up to date with new products and promotions.
Do you ship absolutely everywhere in Australia?
For our post code exclusion list please visit our Shipping policy page. If you miss your free delivery additional delivery fees may apply for a redelivery or you may be given the option to collect from a courier depot for free. This will depend on the courier, your location and the size of the item.
Can I delay or change the delivery date?
Once we dispatch your order, the terms of your shipping is handled with the courier company we have dispatched your order through. If certain circumstances need to be changed we encourage you to communicate directly with your courier company using the tracking and order numbers we have provided you with.
What courier or shipping company will be delivering my order?
We use are variety of courier companies and they include AusPost, Fastway, Toll, Hunter Express and Allied Express. We will provide you with a consignment or tracking number and the link of where you can track your order. This will allow you to have an estimated time of delivery. For more information on Shipping visit our Shipping policy page.
How long will it take to receive my order and how do I track it?
For all estimated delivery times for your state please visit our Shipping policy page. We will provide you with tracking details after your order has been dispatched usually within 48 hours after you purchased.
I received my tracking details but they aren't showing up on the courier sites tracking system?
The tracker is issued when an order has been booked in. If your tracker isn't immediately showing any details it can usually be because the item has not been picked up from the warehouse yet, rest assured check back in a few hours and it should be there.
When will a certain product be back in stock?
We can't guarantee when or if a certain product will ever be back in stock. If you wish to subscribe to our mailing list and/or follow us on social media we usually make announcements on stock updates, promotions and new product arrivals.
Do you only have an online store and what happened to your physical stores?
John Cootes is now fully online and does not operate from any showroom. To read more click on our About us page.
Do you have an address?
All our shopping is done online via the website.
For any enquires relating to John Cootes please contact us via email cs@johncootes.com.
Fast Australia Wide Shipping
Over 40 Years Experience
Buy Now Pay Later
Australian-Owned and Operated Since 1981
