MLILY Essentials 25 Mattress
Uncompromised Comfort, Premium Value
Exclusive to John Cootes, the MLILY Essentials 25 mattress delivers an exceptional value sleep solution without sacrificing quality. Designed and produced by one of the world’s leading mattress brands, this model combines innovative features to enhance your rest and rejuvenation.
Key Features
Advanced Comfort Layers
Experience ultimate relaxation with two advanced comfort layers infused with cooling gel technology. These layers help regulate temperature, keeping you cool and comfortable throughout the night.
Medium Feel Design
Crafted to deliver a distinctly medium feel, this mattress strikes the ideal balance between comfort and support, making it suitable for a wide range of sleep preferences.
High-Density Foam Base
Enjoy optimal support with a durable high-density foam base, providing the perfect balance of comfort and stability for a restful night’s sleep.
Why Choose MLILY?
MLILY exists to improve your deep sleep through cutting-edge design and world-class innovation. With a passion for creating the best sleep products, MLILY operates seven factories across Asia, Europe, and America, distributing to over 70 countries worldwide. As one of the largest memory foam manufacturers globally, MLILY combines expertise with a dedication to enhancing lives through better sleep.
MLILY Mattresses feature machine washable removable covers and are covered by a 10 year warranty to protect your investment. Our construction methods are centred around increased breathability and using cooling materials to create optimal sleeping surfaces and are independently certified by Okeo-Tex and Certipur for textile and production standards at all stages.
Specifications
Sizes: Available in King and Queen sizes to suit your needs.
Warranty: Backed by a 10-year manufacturer’s warranty for peace of mind.
Elevate your sleep experience with the MLILY Essentials 25 mattress, where affordability meets world-class design.
MLILY Essentials 28 Mattress
Uncompromised Comfort, Premium Value
Exclusive to John Cootes, the MLILY Essentials collection delivers an exceptional value sleep solution without sacrificing quality. Designed and produced by one of the world’s leading mattress brands, this model combines innovative features to enhance your rest and rejuvenation.
The Essentials 28 Mattress offers increased technological enhancements over the Essentials 25 introducing more heat resilient and antimicrobial materials for a temperature natural mattress.
Key Features
Advanced Comfort Layers
Experience ultimate relaxation with two advanced comfort layers. These increased layers help regulate temperature, keeping you cool and comfortable throughout the night as well as being antimicrobial for a cleaner sleeping environment.
Medium Feel Design
Crafted to deliver a distinctly medium feel, this mattress strikes the ideal balance between comfort and support, making it suitable for a wide range of sleep preferences.
High-Density Foam Base
Enjoy optimal support with a durable high-density foam base, providing the perfect balance of comfort and stability for a restful night’s sleep.
Why Choose MLILY?
MLILY exists to improve your deep sleep through cutting-edge design and world-class innovation. With a passion for creating the best sleep products, MLILY operates seven factories across Asia, Europe, and America, distributing to over 70 countries worldwide. As one of the largest memory foam manufacturers globally, MLILY combines expertise with a dedication to enhancing lives through better sleep.
MLILY Mattresses feature machine washable removable covers and are covered by a 10 year warranty to protect your investment. Our construction methods are centred around increased breathability and using cooling materials to create optimal sleeping surfaces and are independently certified by Okeo-Tex and Certipur for textile and production standards at all stages.
Specifications
Sizes: Available in King and Queen sizes to suit your needs.
Warranty: Backed by a 10-year manufacturer’s warranty for peace of mind.
Elevate your sleep experience with the MLILY Essentials 28 mattress, where affordability meets world-class design.
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John Cootes generally offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Electronics products come with a 3-month warranty. Please note that any products with electronic components (SKU starts with V28) will be subject to the 3-month warranty.
You are required to notify John Cootes within 7 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
To make a claim, you must provide us with a copy of your order number or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
All images and videos should be of acceptable quality that allows us to assess the claim.
Thumbnail images are not considered to be good quality as we cannot make a clear assessment of alleged faults or damage.
*Some issues may require customers to simulate the problem with a short video (i.e. gas struts not working, chair not reclining etc).
Failure to do so may delay the warranty claim (If the customer did not fully cooperate for any reason and the replacement part was not the issue. The customer may be charged for the cost of return of the replacement part).
A customer should not dispose of items before a warranty claim has been made and finalised, as we may ask for items to be inspected.
We reserve our rights, subject to the Australian Consumer Law to not provide a credit, replacement or refund in cases where goods are disposed of by the customer before a warranty claim has been finalised.
Refunds generally take up to 5 working days to process and we will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
