When you have a pet, you sometimes need to give her a place to romp and play outside without worrying about her running away into traffic. This portable pet playpen by Randy & Travis Machinery keeps your dog, rabbit, or other pet safely inside while allowing him to run freely inside and get the exercise he needs. With its eight-panel construction, you can configure it into whatever shape you need. You can even extend it easily to cover more area when you buy an extra set.
If you plan to have guests arrive and need to keep your pet contained while you clean the house, this pet playpen is the ideal alternative to a crate. It allows your pet the freedom to move around yet keeps her out of trouble as you move from room to room, tidying up each space. At 80cm high, this pet playpen works well for most pets. Even good jumpers won't usually bother with trying to escape – they have all the space they need inside the pen to run and play. Crafted from powder-coated steel, this pen can hold up under whatever bumps and head-butts your furry friend dishes out. A bolt latch access door and two locks keep your pet safe inside, while its round edges prevent injury in pets trying to get out.
You can even take this pen along on trips so you'll never have to leave your pet at home when you go on holiday. Simply fold it up to store it in vehicle as you travel. Order yours today!
Features and specifications:
Note:
COM (change of mind) Return Policy:
The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
John Cootes generally offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Electronics products come with a 3-month warranty. Please note that any products with electronic components (SKU starts with V28) will be subject to the 3-month warranty.
You are required to notify John Cootes within 7 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
To make a claim, you must provide us with a copy of your order number or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
All images and videos should be of acceptable quality that allows us to assess the claim.
Thumbnail images are not considered to be good quality as we cannot make a clear assessment of alleged faults or damage.
*Some issues may require customers to simulate the problem with a short video (i.e. gas struts not working, chair not reclining etc).
Failure to do so may delay the warranty claim (If the customer did not fully cooperate for any reason and the replacement part was not the issue. The customer may be charged for the cost of return of the replacement part).
A customer should not dispose of items before a warranty claim has been made and finalised, as we may ask for items to be inspected.
We reserve our rights, subject to the Australian Consumer Law to not provide a credit, replacement or refund in cases where goods are disposed of by the customer before a warranty claim has been finalised.
Refunds generally take up to 5 working days to process and we will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
My product is faulty or broken what do I do?
In the unlikely event you receive a damaged/incorrect/faulty product please contact us immediately to let us know so we can investigate and rectify the problem. For further information on our Warranty policy please visit our Warranty policy page.
Can I cancel or change my order?
We will cancel your order without penalty if you notify us within the first 24 hours after you have made your purchase. For more information on our full Refund policy visit our Refund policy page.
Do you deliver outside of Australia?
Unfortunately no we do not sell or ship products outside of Australia.
Unfortunately not, the courier services have a front door + ground floor policy.
They are not permitted to carry the item upstairs as they would not be covered by their employers OH&S guidelines.
Should your front door be above ground floor level, please ensure someone is available to assist you in moving the boxes if you are unable to do so yourself.
What are your payment options?
Our payment options are listed in the footer of our website and they include Visa, Master Card, American Express, PayPal, Lay-Buy by PayPal, AfterPay, ZipPay & ZipMoney. We also accept the following digital wallet payment platforms; Apple Pay, Google Pay and Shop Pay. Please note for payments via bank deposit we cannot secure the stock or dispatch an item until we receive cleared funds. We recommend you send us a screen shot of the receipt of payment to cs@johncootes.com.au to speed up the process.
What is the difference between your interest free options of AfterPay & Zip?
AfterPay will split your purchase into 4 instalments You'll pay your first instalment at the time of purchase, and the remainder every fortnight, with interest-free instalments, the only fees are for late payments. Maximum purchase of $1,500.
Checkout with Zip and pay nothing today. Choose your repayment schedule - weekly, fortnightly or monthly. No outstanding balance, no fees. 0% interest always for purchases up to $1,000. For purchases between $1,001 - $3,000 enjoy 0% interest for 6 months. For purchases between $3,001 - $4,000 enjoy 0% interest for 12 months. For purchases between $4,001 - $5,000 enjoy 0% interest for 24 months.
Are you on Facebook or Instagram?
Yes we are on both Facebook and Instagram. Follow us to keep up to date with new products and promotions.
Do you ship absolutely everywhere in Australia?
For our post code exclusion list please visit our Shipping policy page. If you miss your free delivery additional delivery fees may apply for a redelivery or you may be given the option to collect from a courier depot for free. This will depend on the courier, your location and the size of the item.
Can I delay or change the delivery date?
Once we dispatch your order, the terms of your shipping is handled with the courier company we have dispatched your order through. If certain circumstances need to be changed we encourage you to communicate directly with your courier company using the tracking and order numbers we have provided you with.
What courier or shipping company will be delivering my order?
We use are variety of courier companies and they include AusPost, Fastway, Toll, Hunter Express and Allied Express. We will provide you with a consignment or tracking number and the link of where you can track your order. This will allow you to have an estimated time of delivery. For more information on Shipping visit our Shipping policy page.
How long will it take to receive my order and how do I track it?
For all estimated delivery times for your state please visit our Shipping policy page. We will provide you with tracking details after your order has been dispatched usually within 48 hours after you purchased.
I received my tracking details but they aren't showing up on the courier sites tracking system?
The tracker is issued when an order has been booked in. If your tracker isn't immediately showing any details it can usually be because the item has not been picked up from the warehouse yet, rest assured check back in a few hours and it should be there.
When will a certain product be back in stock?
We can't guarantee when or if a certain product will ever be back in stock. If you wish to subscribe to our mailing list and/or follow us on social media we usually make announcements on stock updates, promotions and new product arrivals.
Do you only have an online store and what happened to your physical stores?
John Cootes is now fully online and does not operate from any showroom. To read more click on our About us page.
Do you have an address?
All our shopping is done online via the website.
For any enquires relating to John Cootes please contact us via email cs@johncootes.com.
Fast Australia Wide Shipping
Over 40 Years Experience
Buy Now Pay Later
Australian-Owned and Operated Since 1981
