Discover the ultimate in comfort and style with the Sleepland collection at John Cootes Furniture. Our Sleepland beds and mattresses are designed to provide maximum comfort and support, so you can sleep soundly and wake up feeling refreshed.
Our Comfort mattress features two gel infused comfort layers to keep you cool and comfortable as you sleep with a support layer of higher density foam designed to help keep you asleep and reduce tossing and turning.
With our Sleepland Comfort collection, you can experience the luxury of a good night's sleep in your own home every night. Discover the difference a great mattress can make!
Warranty: Backed by a 5-year manufacturer’s warranty for your peace of mind.
Upgrade your nights with the Sleepland Deluxe mattress, the premium choice from our Sleepland collection at John Cootes Furniture. Designed for those who seek the ultimate sleep experience, the Deluxe mattress offers unparalleled comfort and enhanced support.
Premium Memory Foam Layer: An additional memory foam layer adapts to your body, providing superior comfort and reducing partner disturbance for undisturbed sleep.
Enhanced Design: Combining advanced materials with a plush feel, the Deluxe mattress takes relaxation and support to the next level.
Indulge in the luxury of better rest with the Sleepland Deluxe collection. Experience deeper, more rejuvenating sleep, night after night.
Warranty: Comes with a 5-year manufacturer’s warranty for lasting quality.
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John Cootes generally offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Electronics products come with a 3-month warranty. Please note that any products with electronic components (SKU starts with V28) will be subject to the 3-month warranty.
You are required to notify John Cootes within 7 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
To make a claim, you must provide us with a copy of your order number or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
All images and videos should be of acceptable quality that allows us to assess the claim.
Thumbnail images are not considered to be good quality as we cannot make a clear assessment of alleged faults or damage.
*Some issues may require customers to simulate the problem with a short video (i.e. gas struts not working, chair not reclining etc).
Failure to do so may delay the warranty claim (If the customer did not fully cooperate for any reason and the replacement part was not the issue. The customer may be charged for the cost of return of the replacement part).
A customer should not dispose of items before a warranty claim has been made and finalised, as we may ask for items to be inspected.
We reserve our rights, subject to the Australian Consumer Law to not provide a credit, replacement or refund in cases where goods are disposed of by the customer before a warranty claim has been finalised.
Refunds generally take up to 5 working days to process and we will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
